Privacy policy.
Effective Date: January 1, 2025
Crown Metrology LLC respects your privacy. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you interact with our website or submit forms.
1. Information We Collect
We collect only the information necessary to respond to your inquiries or provide quotes:
Name and company
Email address and phone number
Uploaded files (e.g., drawings, specifications)
Message details submitted via our contact or quote forms
We also receive limited, non-identifiable analytics data (e.g., browser type, visit duration) from Squarespace or Google Analytics.
2. How We Use Your Information
We use your information to:
Respond to inquiries and prepare quotations
Schedule and perform calibration or inspection work
Maintain business records in accordance with our QMS and legal obligations
Improve our website and customer experience
We never sell, rent, or trade your information to third parties.
3. Data Retention
Records are retained only as long as required for legitimate business or legal purposes, including ISO/IEC 17025 record-keeping requirements. Controlled records are stored securely in accordance with SOP-002 (Record Control).
4. Data Security
We implement administrative, technical, and physical safeguards to protect your information. Access to controlled technical data (ITAR/EAR) is restricted to authorized U.S. persons and stored on secure systems.
5. Cookies & Analytics
Our Site may use limited cookies for functionality and analytics. You can disable cookies in your browser at any time.
6. Your Rights
You may request to access, correct, or delete your personal information by emailing info@crown-metrology.com. We will verify identity before making any changes.
7. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted with an updated effective date.
8. Contact
For privacy questions or requests:
Crown Metrology LLC
Brea, California 92821
✉ info@crown-metrology.com